UPDATED 10/24/2024

Kitch Attorneys & Counselors, PC (Kitch) is committed to protecting your privacy. This SMS Messaging Privacy Policy (“Policy”) governs how we collect and use information about you in relation to “Kitch” text message program(s) (the “Messaging Service”), which we make available to you through a third-party service provider.

By using the Messaging Service, you agree to the terms of this Policy. Kitch reserves the right, in our sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted and supersede any prior Policies. Your continued use of the Messaging Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

COLLECTION OF INFORMATION

Through your use of the Messaging Service, we will receive Personal Information through our third-party service provider. “Personal Information” is information that individually identifies you, such as your mobile phone number you provided when signing up for the Messaging Service, any user or screen name that you select in connection with the Messaging Service, any comments or feedback regarding the Messaging Service that you send to us, or any other information that you choose to include in messages you send through the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.

We may also collect Personal Information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).

USE OF INFORMATION

We use Personal Information to deliver, analyze, maintain and support the Messaging Service. We may also use Personal Information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

SHARING OF INFORMATION

Kitch will not share your Personal Information with third parties or affiliates. Kitch does reserve the right to use and share Personal Information with appropriate federal, state, or local authorities or legal counsel as deemed necessary in the course of legal proceedings and as part of resolving disputes, protecting us and/or our clients, and enforcing our agreements.

PROTECTION OF INFORMATION

Kitch takes a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online activity can be guaranteed to be 100% secure. You should note that in using the Messaging Service, your information will travel through third-party infrastructures which are not under our control (such as a third-party provider’s SMS delivery platform or your carrier network). While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. By using the Messaging Service, you agree that Kitch is not liable for any unintentional disclosure of your Personal Information.

CHILDREN AND INTENDED AUDIENCE

The Messaging Service is not intended for children under 13, and Kitch does not knowingly collect information from children under the age of 13.

Children aged 13 to 18 should not submit any Personal Information without the permission of their parents or guardians. By using the Messaging Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.

Kitch requires that users of the Messaging Service be limited to US residents only.

RETENTION OF INFORMATION

We retain your Personal Information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your Personal Information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

CHOICES AND CONTROLS

You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.